Refund Policy
Return & Refund Policy
We want you to feel confident and stylish in every piece. If your matching set or apparel isn't completely perfect, our hassle-free 30-day return process is here to support you.
30-Day Window
Submit your return request within 30 calendar days of delivery marked by tracking.
Email Our Team
Contact support@dailyfashionpro.com with your order number & photos if damaged.
Ship the Parcel
Send back unworn items in original packaging with our provided return RMA address.
Prompt Refund
Receive full credit back to your original payment method within 5–7 business days.
Detailed Policy Guidelines
1. Return Eligibility & Condition
To qualify for a refund or replacement, returned merchandise must meet the following criteria:
- Unworn & Unwashed: Items must be in brand-new, unworn condition with zero scents (perfume, smoke, deodorant) or makeup marks.
- Original Packaging: All garment tags, labels, and protective bags must remain securely intact.
- Complete Co-ord Sets: For two-piece sets, pants sets, and matching co-ords, both top and bottom components must be returned together as a complete outfit. Partial returns cannot be approved.
- Final Sale Items: Clearance items, intimate loungewear/bodysuits, and gift cards are non-refundable.
2. How to Initiate Your Return
Please follow these straightforward steps to avoid processing delays:
- Email support@dailyfashionpro.com with the subject:
Return Request - [Order Number]. - Specify the items you wish to return and the reason. If the item is defective or incorrect, please attach clear photos.
- Our concierge team will reply within 24 hours with the exact return address and Return Authorization (RMA) instructions.
- Package your return securely and provide us with the tracking number once dispatched.
3. Return Shipping & Fees
Customer Preference (Fit, Sizing, Change of Mind): Customers are responsible for return postage fees. We strongly advise using a trackable courier service to ensure safe arrival.
Damaged, Defective, or Wrong Items: If you received an item with manufacturing flaws or the wrong size/style, contact us within 7 days of delivery. We will issue a complimentary replacement or pre-paid return label immediately at no additional cost.
4. Refund Processing Time
Once your return parcel arrives and completes quality inspection at our facility (typically within 48 hours), you will receive an inspection confirmation email.
Approved refunds are credited directly back to your original method of payment within 5–7 business days. (Processing times may vary depending on your bank or credit card provider).
5. Order Cancellations & Edits
We pack and ship orders promptly. If you need to make changes or cancel an order, please email support@dailyfashionpro.com within 12 hours of placing it. Once an order is processed or tracking is generated, it cannot be canceled mid-transit and must be handled via our standard return workflow upon delivery.